Monday, 31 December 2018

Mukesh has the last laugh !




A few days back , Commerce Ministry announced FDI norms / guidelines in relation to E Commerce


This was done, even as DRAFT of the new E Commerce Policy is yet to be released ( - a “ work in process “ for past 2 years )



Briefly ,  it reads :


·         E-Marketplace players cannot sell products of companies in which they hold a stake. Such an ownership or control over the inventory will render the business ( market-based model ), into an “ Inventory-based “ model


·         Inventory of a vendor will deemed to be controlled by an e-commerce marketplace entity if more than 25 % of purchases of such a vendor are from the “ marketplace entity “ or its group companies



·         E-commerce marketplaces to furnish certificate and report of statutory auditor annually to RBI confirming compliance


·         E-commerce marketplaces are allowed to support services to sellers, such as


#    WAREHOUSING


#    LOGISTICS


#    ORDER FULFILLMENT


#    CALL CENTRE


#   PAYMENT COLLECTION




·         E-Commerce companies with foreign funds have to compulsorily operate as a “ marketplace “, as FDI is allowed only in such models, and not in “ inventory-based “ ones


[  Under an “ Inventory-based “ model, companies can sell their “ own “ items , whereas in a “ marketplace “ model, they can only serve as the link between buyers and vendors  ]



·         E-commerce “ marketplace “ entity should not mandate any vendor to sell any product exclusively on its platform



=========================================================


QUESTION :


·         What is the E-Commerce “ model “ of  Reliance Retail [  RR  ]-

Is it a “ Marketplace “ model or an “ Inventory-based “ model ?




Ask Mukesh Ambani and very disarmingly , he will say :



“ Oh , ours is a “ Hybrid Model “ and therefore it is outside the purview of the guidelines / norms just announced



It makes us “ F-Commerce “ – short for FUTURE of COMMERCE 




F-Commerce for the following reasons :


[As envisaged in :





SALES :

All of your merchandize will be available for selection / ordering on our ONLINE web portal 

This online presence of your merchandize will expand / extend your " reach " to thousands of consumers in your neighbourhood

You will need to only focus on OFFLINE ( across-the-counter ) sales to consumers who walk into your store

For OFFLINE sales , we will install in your stores , all the necessary Computers / POS terminals / Routers / Internet Connections / Mobile Wallet Payment systems and an end-to-end , RETAIL MANAGEMENT software 

All of your OFFLINE sales data will get transferred to our Central Server




SUPPLY  :

We will deliver to your store , all merchandize on " Consignment " basis


This means , you do NOT need to pay us for what we deliver to you store !


Till sold , all goods in your store will be our " stock "


This way , you do NOT need any " Working Capital " as far as your stocks are concerned 


We will also tie-up with the manufacturers


You don't need to have any interaction / dealing with the manufacturers




INVENTORY  :


On a continuous basis , our web server will keep a track of each and every item of merchandize sold from your stores


Our Server will calculate , your " Stock Movement " 


Based on this data , our Server will compute / set for each item :


#   Minimum Stock Level


#   Alarm Stock Level


#   Stock Re-Order Level


#   Re-Order Quantity ( Minimum Batch Size ) 


Based on this logic , our Server will instruct the relevant " Merchandize Manufacturers " ( or their dealers / stockists ) , to deliver the stipulated " Re-Order Quantities " to your stores


A " Re-Order Instruction intimation " , will get delivered to your computer


Upon arrival , you will need to update the data


From time to time , our Software will also figure out your current stocks of " Extremely Slow Moving " and " Obsolete / Expired " items , and arrange for " Return Delivery " , which you will need to enter in your database




DELIVERY  :


Not only we will deliver the merchandize to your store , but we will also pick up " Ordered Items " ( for ONLINE orders only ) , from your store and deliver the same to your customers  !


Initially we will employ manual " Delivery Persons " for this but , before long , we will deploy a fleet of autonomous DRONES for this purpose 


This fleet will cover " Kirana Stores " and " Online Customers " , located in pre-designated areas , covering 4 sq km ( 2 km x 2 km )


We are in talk with www.What3Words.com , to enable precise delivery through your 10th floor window  !


These drones will get their " Delivery Instructions " directly from our Web Server , for all ONLINE orders


When these drones arrive at your Store to pick up the items ( to be delivered ) , they will transfer ( Blue Tooth / NFC ) and display on your Computer screen , following data :


#  Online Order Number / time / date


#  Items covered with description / value of each


#  Customer Name / Address 


#  Mode of Online Payment / Bank Details


#  Your online account CREDIT details , giving,


     ( Sales Value ) - ( Purchase Price )  


    " Purchase Price " of goods in your stock will be
     based on FIFO method





FINANCE  :


As explained earlier , you will have a bare minimum need for " Working Capital " , since all of your stock will be on " Consignment " basis


We will collect the " ONLINE  PAYMENTS " directly from the customers and " Credit " the same to your " online sales account " with us


Against same account , we will " Debit " the " purchase price " ( price at which you purchase the merchandize from Reliance ) of the goods sold


Our server will also take care of all GST payments and filing of GST returns


As far as OFFLINE sales is concerned , all the data captured through POS terminal will get transferred to our Central Server




MARKETING  :

Not only will we carry out all marketing for your ONLINE sales , we will help you with your OFFLINE marketing , through introduction of the following technology-enhanced features :


#   Arranging a better display of merchandize on your shelves / re-arranging of shelves


#  Introducing Augmented Reality ( AR ) for clothes / fashion goods in " Trial Rooms " for giving the customers , an experience of " touch - feel - looks "

#   Introducing Robots to answer customer inquiries

#   Eliminating " Check Out Counters " , based on " Payments through Bio-metric Recognition " of customers

#   Embedding RFID sensors in each item of merchandize and RFID readers embedded in Shopping Carts

#   Improving your window display thru rotation

#   Introducing music

#  Eventually replacing " Physical " merchandize with " Holographic Display " of merchandize on your store shelves !


===================================================



Apparently , Mukesh seems to have come up with his “ F-Commerce “ model , after reading the following :


[ source :




E- Commerce and Foreign Direct Investment " are the " Special Theory of ECONOMY " , whereas " Commerce and Investment " are the " General Theory of ECONOMY "



The best that the Committee can recommend is adoption of the following ,


Parekh's , " 3  Laws of E-Commerce Economy " 


- to be incorporated as 123rd Constitutional Amendment


( with apologies to Isaac Asimov's 3 Laws of Robotics ! ) :


LAW  #  1 :

Asimov :

   A robot may not injure a human being or, through inaction, allow a human being to come to harm.


Parekh :

Rules / Regulations of E-Commerce shall not come in the way of unfettered creation of SELF EMPLOYMENT
    
 Any existing Law / Rule / Regulation that hinders a person to become Self Employed, shall be treated as ultravires
  

Further , any Law / Regulation of " E-Commerce / FDI " which slows down Investment ( Foreign or Local / Official or through channeling of BLACK MONEY ), shall be treated as " bad in law " and struck down





LAW  # 2
   

Asimov :

   A robot must obey the orders given it by human beings, except where such orders would conflict with the First Law.



   Parekh :

   Laws / Regulations governing " E-Commerce / FDI " shall be subservient to Laws / Regulations governing " Commerce / Investment " .

       
   Whenever any Public Authority / Court finds conflict between the two ,  laws / regulations governing " Commerce/ Investments " , shall prevail under all circumstances , and in favor of the self employed



     
     LAW  #  3

     Asimov :   

   A robot must protect its own existence as long as such protection does not conflict with the First or Second Laws.


   Parekh :

   Laws / Regulations of " E-Commerce / FDI " which get over-ruled under LAW # 2 , shall immediately " Self Destruct " in favor of unobstructed progress of TECHNOLOGIAL ADVANCES



  


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01    Jan  2019


     RSVP :  hcp@RecruitGuru.com

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