aka > Justice Privatized
That is the title of an article ( authored by Indulekha Arvind ) , in
today’s Economic Times ( Magazine )
Online version can be found at :
For benefit of readers, here are the highlights
of that article :
Ø What is ODR ?
A way to settle disputes
outside courts, combining tech and alternative dispute resolution mechanisms
Ø Why is it useful ?
Can ease pressure on
courts with 4.56 million cases pending in high
courts and 31.5 million in
district courts
Ø What is ODR process ?
[ A ]…. One party
approaches ODR firm
[ B ]…. Firm reaches out
to the other party
[ C ]…. If both parties
agree to arbitration rules…
[ D ]…. Arbitrator appointed
[ E ]…. Time-stamped
intimations sent via email and WhatsApp
[ F ]…. Interactions rake
place online or on phone
[ G ]…. Verdicts typically
given within a month
Ø In India, who are involved in running
ODR platforms ?
[ 1 ]…. Shalini Saxena /
Kanchan Gupta ( Cadre / support@thecadre.in )
[ 2 ]…. Pranjal Sinha / pranjal@sama.live /
pranjal@odrways.com
Akshetha Ashok / akshetha@odrways.com
Vikram Kumar / vikram@odrways.com
[ 3 ]…. Vikas Mahendra (
Centre for Online Dispute Resolution- CODR )
[ 4 ]…. Chittu Nagarajan (
CREK ODR ) / chittunagarajan@gmail.com
Ø ODR Globally
# European Union
It is mandatory for all online traders to
provide a link to EU’s ODR platform
# USA
E-Comm companies began offering ODR in
early 2000s ; various county courts in
the
US now mandate ODR as a first step
# China
Hangzhou Interne Court for ecommerce
disputes offr ODR platform
# Brazil
Consumidor platform allows consumers and
internet companies to solve disputes
Directly
; resolved 2 million
complaints in 5 years
MY
TAKE :
I congratulate the above-mentioned Startups for their
initiative
In my following blog ( sent as email to our Policy
Makers ),
[ Justice
delayed is Justice Denied / 12 Sept 2018 ],
I wrote :
=========================================================
If we want to reduce the average “case disposal time “ from 6
YEARS to 6 MONTHS , we must do better than
the Chinese – as follows :
# Launch online
portal……..www.OnlineJustice.gov.in
…..having following features / pages
/ User Interfaces :
# Who can register a
litigation and how ( detailed form to be filled in )
# What kind of complaints
can be filed ( Eg; property / divorce / fraud / loans etc )
# Time
frame of hearings ( based on backlog at that point )
# Search
/ Selection of “ empanelled lawyers “ ( with their fees tariff )
# Method of conducting “
Online Trial “ ( Audio – Video Conference calls )
# Online
payment of Court Fees / Lawyer’s fees
# Who
can “ watch “ the online trial and how ( Video broadcast ) and when
# Progress
Chart as trial proceeds / Upload – Download of documents
# Court
Room allotted ( by software ) to each litigation
Not being limited by any “
Physical Constraints “ , it will be possible ( for the
software ), to open as many “ Virtual / Online “ Court Rooms as required
Only limitation will be the Number
of available Judges at any given time
Let none have doubts
about the ability of our Start Ups to design / develop and launch
such a portal within 6 months , whose “
Conceptual Frame Work “ could resemble ,
And as far as finding 10,000
Judges to conduct “ Online
Trials “ from the comfort of
their homes ( and without imposing
any “ Infrastructure Burden “ on the State –
except providing them with a fast
broadband connection ) , I suggest that we rope in
retired judges on a “ Per Case Retainer “ basis
( paid into their Jan Dhan accounts )
There must be a “ Bonus cum Penalty “
formula to govern the payments to the Judges ,
depending upon the “ Actual Time “ taken to dispose
off a given case as against the “
Target Time “ ( to be computed
by Artificial Intelligent Software , based on historical
data being continuously
compiled for all the cases , once the portal gets launched )
I urge Chief Justice Hon Deepak
Misraji to treat this email as a PIL and “ direct “ the
NDA government to initiate action
on this suggestion ( I cannot afford a lawyer ! )
Your " Activism
" in this matter will go a long way to restore the faith of the ordinary
citizens
in the judiciary !
=========================================================
Once , Mahatma Gandhi had said :
“ I do not
want my house to be walled in on all sides and my windows to be stuffed. I want the culture of all lands to be blown about my house
as freely as possible. But I refuse to be blown off my feet by any
”
I urge Shri RaviShankar Prasadji ( Minister for Law ),
to facilitate an “ ODR
Culture “ to blow freely in India
=========================================================
12 Jan 2020
hcp@RecruitGuru.com
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