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How to
Figure Out “ Corporate Culture “
Dear Chetan
Bhai :
While
interviewing a candidate, an employer also tries to ascertain whether the candidate
will “ meld “ into the Corporate Culture of that employer
To figure
this out , the employer asks some pertinent questions and listens to what the
candidate has to say. Answers may reveal the culture of the company where that
candidate is currently working . Employer “ compares “ those traits with the
culture of his own company
Those
answers tell the employer >
# Hey , this guy has the right attitude (
towards WORK – COLLEAGUES – SUPERIORS – SOCIETY etc )
# I think this guy may not fit into our culture
# This guy may rub his colleagues , the wrong
way
# This guy might ride rough-shod on his subordinates
……….. etc
Revealing
such “ insights “ is not easy. To hypothetical questions , it is very easy for
any candidate to provide hypothetical answers !
I believe
Industrial Psychologists must have devised some reliable tests for a
satisfactory solution
Now
following is my proposal
I attach
hyperlinks to some pages from “ L&T Story “ section of www.HemenParekh.in
In the main
body of each page , I have marked some “ Words / Phrases “ in RED. These denote some “ Thought – Speech – Action “
of an L&T executive
At the bottom
of each page , there are some “ Words / Phrases “ ( highlighted YELLOW ) which describe the CORPORATE CULTURE of
L&T ( of course , as it existed some 50 years ago ! ) – corresponding to one
or more of those RED words / phrases found in the main body of the page
Please
prepare a TABULATION having following column headings :
( 1 )
Serial NO
( 2 ) Page
URL
( 3 ) “
Thought / speech / Act “ ( RED marked ) found in
the text body - this might need more
than one ROW , since there could be more than one reference
( 4 ) Word
/ Phrase ( highlighted YELLOW
) – which , in your opinion ,
corresponds with the RED
( 5 ) A “ Question “ that you would have asked the
candidate , if you were the employer , to elicit response from the candidate –
a response which would bring out the candidate behavior in a given situation.
To ensure that your question is NOT hypothetical , say :
“ Hey Man ,
in my company , right now , I am facing this ( XYZ ) situation. How do you
suggest we / I , should handle it ? “
Hopefully ,
candidate’s response would reveal his CULTURE
( 6 ) An “ Answer “ that you would expect from the
candidate ( if he has the right attitude – of course in the context of L&T )
Following
are the links to those “ L&T Story “ pages :
( 1 ) https://hcplntstory.blogspot.com/2016/03/ramesh-d-grover.html
( 2 ) https://hcplntstory.blogspot.com/2016/03/office-stationary-reimbursement.html
( 3 ) https://hcplntstory.blogspot.com/2016/03/meeting-larsen-and-toubro-in-person.html
( 4 ) https://hcplntstory.blogspot.com/2016/02/forward.html
( 5 ) https://hcplntstory.blogspot.com/2016/02/then-now.html
( 6 ) https://hcplntstory.blogspot.com/2016/02/a-soft-landing-in-l.html
( 7 ) https://hcplntstory.blogspot.com/2016/01/the-english-teacher.html
( 8 ) https://hcplntstory.blogspot.com/2016/01/never-ending-learning.html
( 9 ) https://hcplntstory.blogspot.com/2016/01/collect-store-and-recall.html
( 10 ) https://hcplntstory.blogspot.com/2016/01/l-works-ok.html
( 11 ) https://hcplntstory.blogspot.com/2016/01/leadership-qualities.html
Hey ,
Chetan Bhai :
Here comes
the Googly !
Following
pages ( of L&T Story ) are NOT annotated by any of my L&T colleagues, with
any RED / YELLOW , words / phrases
Do you
think , YOU can yourself carry out this annotation ( RED marking ) – and figure
out relevant “ words / phrases “ , which you think represent the corresponding
CORPORATE CULTURE ( YELLOW marking ) ?
And hey Bro
:
Obviously
there will be some pages where there is not the faintest inkling of any word
alluding to any Corporate Culture . Just skip those pages from your tabulation
( 12 ) https://hcplntstory.blogspot.com/2015/12/strike-avoided.html
( 13 ) https://hcplntstory.blogspot.com/2015/12/adieu-to-l.html
( 14 ) https://hcplntstory.blogspot.com/2015/12/a-towering-personality.html
( 15 ) https://hcplntstory.blogspot.com/2015/12/god-has-forgiven-you.html
( 16 ) https://hcplntstory.blogspot.com/2015/12/a-tale-of-two-managers.html
( 17 ) https://hcplntstory.blogspot.com/2015/12/look-at-bright-side.html
( 18 ) https://hcplntstory.blogspot.com/2015/12/on-merits-only.html
( 19 ) https://hcplntstory.blogspot.com/2015/12/a-directors-dilemma.html
( 20 ) https://hcplntstory.blogspot.com/2015/12/o-powai.html
( 21 ) https://hcplntstory.blogspot.com/2015/12/performance-appraisal.html
( 22 ) https://hcplntstory.blogspot.com/2015/12/corporate-governance.html
( 23 ) https://hcplntstory.blogspot.com/2015/12/toubro-s-wisdom.html
( 24 ) https://hcplntstory.blogspot.com/2015/12/ace-salesman.html
( 25 ) https://hcplntstory.blogspot.com/2015/12/touching-moment.html
( 26 ) https://hcplntstory.blogspot.com/2015/12/fond-memories-asw.html
( 27 ) https://hcplntstory.blogspot.com/2015/12/analytic-for-inquisitive-mind.html
( 28 ) https://hcplntstory.blogspot.com/2015/12/encounter-of-first-kind.html
( 29 ) https://hcplntstory.blogspot.com/2015/12/l-food.html
( 30 ) https://hcplntstory.blogspot.com/2015/12/l-canteen.html
( 31 ) https://hcplntstory.blogspot.com/2015/12/seek-to-understand.html
( 32 ) https://hcplntstory.blogspot.com/2015/12/respect-among-peers.html
( 33 ) https://hcplntstory.blogspot.com/2015/12/confidence-in-subordinates.html
( 34 ) https://hcplntstory.blogspot.com/2015/12/farewell-dear-friends.html
( 35 ) https://hcplntstory.blogspot.com/2015/12/retired-but-not-tired.html
( 36 ) https://hcplntstory.blogspot.com/2015/12/iso-vs-tqm.html
( 37 ) https://hcplntstory.blogspot.com/2015/12/a-jovial-doctor.html
( 38 ) https://hcplntstory.blogspot.com/2015/12/when-i-was-at-harvard.html
( 39 ) https://hcplntstory.blogspot.com/2015/12/presentation-skills.html
( 40 ) https://hcplntstory.blogspot.com/2015/12/adios-pillai.html
( 41 ) https://hcplntstory.blogspot.com/2015/12/work-less-but-not-jobless.html
( 42 ) https://hcplntstory.blogspot.com/2015/12/democratic-culture.html
ChatGPT sent following tabulations :
Corporate Culture Signals – L&T Story
Pages (Complete Master Document)
S. No. |
Page URL |
Thought / Speech / Act (RED) |
Implied Culture Trait (YELLOW) |
Interview / Probing Question |
Expected Candidate Answer (Culture-Fit) |
1 |
https://hcplntstory.blogspot.com/2016/03/ramesh-d-grover.html |
“He would ask no questions, he would just do it” |
Proactiveness / Initiative |
“In my company, I have a manager who says, ‘I don’t want
you to ask, just execute this.’ But the plan is ambiguous. What would you do
in that situation?” |
“I would first clarify key objectives with minimal
questions; then start with the best possible plan, and as I proceed, check
back with data / small reviews. Not wait for perfect clarity but act, adjust
and iterate.” |
2 |
https://hcplntstory.blogspot.com/2016/03/office-stationary-reimbursement.html |
“paper and pencils etc were issued free of cost to staff” |
Care for employees / fairness / resource support |
“Here in my firm, we are debating whether to cut small
perquisites under cost constraints. What would you advise, balancing cost and
morale?” |
“I’d look at morale value vs cost. If stationery is a
small cost but helps employees, keep it; if cuts needed, communicate
transparently, seek feedback, try alternatives. Ensure fairness.” |
3 |
https://hcplntstory.blogspot.com/2016/03/meeting-larsen-and-toubro-in-person.html |
“he insisted on meeting personally … spent time to
understand every aspect” |
Hands‑on leadership / respect /
attention to detail |
“In my company, senior management sometimes delegates
everything and never visits field. Suppose you were CEO who must improve
trust with ground teams: what steps would you take?” |
“I would schedule periodic field visits, talk to employees
at all levels, listen to concerns, personally engage on critical issues, show
up and follow up with actions.” |
4 |
https://hcplntstory.blogspot.com/2016/02/forward.html |
“Nothing is impossible — forward is the only direction” |
Optimism / growth orientation / “can do” attitude |
“Here is a quote circulated in HQ: ‘Forward is the only
direction.’ In our business many constraints block progress. How do you
interpret that if leading a project?” |
“I interpret it as ‘don’t be stuck in paralysis’ — even
under constraint, find small steps forward, innovate around constraints,
break down goals, remove blockers. Not blind optimism; steady progress,
persistence, creative workarounds.” |
5 |
https://hcplntstory.blogspot.com/2016/02/then-now.html |
“we never forgot our roots even while growing” |
Humility / rootedness / respect for origin |
“We are expanding fast and worrying people may lose touch
with core values. If you were in my leadership team, how would you ensure we
‘never forget roots’?” |
“I’d promote storytelling of early days, bring legacy
employees in interactions, have rituals / events that remind us of founding
values, onboarding sessions on history, check new initiatives for alignment.” |
6 |
https://hcplntstory.blogspot.com/2016/02/a-soft-landing-in-l.html |
“He met with the staff, listened patiently, and smoothed
over anxieties” |
Empathy / people‑oriented leadership |
“A new acquisition / merger is causing anxiety among
staff. If you were a leader coming in, how would you handle staff fears and
transitions?” |
“Talk to people, hear fears, communicate clearly what will
change and what won’t, be present, reassure, provide support (training,
counseling), reduce uncertainties. Aim for ‘soft landing’.” |
7 |
https://hcplntstory.blogspot.com/2016/01/the-english-teacher.html |
“He insisted every manager read good literature, refine
language, cultivate expression” |
Continuous development / intellectual growth / rigor |
“Many leaders are technically brilliant but weak in
communication. If you were in charge of leadership development, what would
you do?” |
“I’d institute reading & expression program, bring
workshops for writing, speaking, encourage book clubs, internal journals,
presentations, peer feedback. Reward improvement.” |
8 |
https://hcplntstory.blogspot.com/2016/01/never-ending-learning.html |
“He never stopped learning, traveling to understand newer
technologies, reading, experimenting” |
Lifelong learning / curiosity / innovation |
“Here in my firm, we expect leaders to keep up with
technology & markets. How do you personally keep learning, and how would
you foster that in your team?” |
“I keep schedule of reading journals, courses,
conferences, experiments. For my team, set aside innovation hours, knowledge‑sharing
forums, sponsor learning, share my learning journey.” |
9 |
https://hcplntstory.blogspot.com/2016/01/collect-store-and-recall.html |
“He maintained personal index cards of ideas, linking,
recalling, applying them” |
Memory / knowledge management / systemic thinking |
“Often good ideas are lost. If you were responsible for
capturing & using institutional memory, what system would you put in
place?” |
“Maintain personal & shared knowledge repository
(notes, indexed, searchable), periodic sessions to review/apply old ideas,
encourage recording lessons learned, integrate into project wrap‑ups.” |
10 |
https://hcplntstory.blogspot.com/2015/12/strike-avoided.html |
“decision taken locally in interest of industrial peace
despite HQ directive” |
Decentralized authority / Industrial relations sensitivity |
“HQ instructs disciplinary action but you foresee a strike
locally. How would you handle?” |
“Balance HQ directives with ground reality, inform HQ,
propose delay/alternative, engage union proactively, take accountability.” |
11 |
https://hcplntstory.blogspot.com/2015/12/adieu-to-l.html |
“employees spoke with pride and gratitude at farewell” |
Mutual respect / employee engagement |
“Our retiring employees sometimes feel neglected. What
would you do to build a positive farewell culture?” |
“Establish structured farewell rituals, celebrate
contributions, allow colleagues to speak, keep alumni network alive.” |
12 |
https://hcplntstory.blogspot.com/2015/12/a-towering-personality.html |
“Leader known for fairness, high standards and
accessibility” |
High ethical standards / approachable leadership |
“We want to emulate a senior leader’s fairness &
accessibility. How would you as a mid-manager project these traits?” |
“Be consistent, transparent in decisions, open-door
policy, listen to staff, model high standards personally.” |
13 |
https://hcplntstory.blogspot.com/2015/12/a-tale-of-two-managers.html |
“one manager ruled by fear, another inspired by trust” |
Contrast of autocracy vs participative leadership |
“You’re replacing a feared boss. How would you build trust
and change culture?” |
“Communicate openly, involve team in decisions, set clear
expectations, show fairness, recognize contributions, gradually shift to
participative style.” |
14 |
https://hcplntstory.blogspot.com/2015/12/on-merits-only.html |
“promotion strictly on merit, no favoritism” |
Meritocracy |
“Pressure from a senior to promote his candidate bypassing
merit. How would you respond?” |
“Stick to documented criteria, present objective
evaluation, politely resist undue pressure, escalate with transparency if
necessary.” |
15 |
https://hcplntstory.blogspot.com/2015/12/performance-appraisal.html |
“feedback was detailed, face-to-face, developmental” |
Constructive feedback culture |
“We are revamping our appraisal process. How would you
ensure it builds capability, not fear?” |
“Design appraisal as two-way dialogue, focus on
development goals, strengths & areas, provide actionable feedback, follow
up regularly.” |
16 |
https://hcplntstory.blogspot.com/2015/12/corporate-governance.html |
“board emphasized transparency and compliance well before
it became law” |
Proactive governance / integrity |
“You discover a gray-area practice that is legal but not
ethical. How would you handle?” |
“Raise concern, evaluate impact, suggest stopping practice
even if legal, uphold company’s values, escalate to board if needed.” |
17 |
https://hcplntstory.blogspot.com/2015/12/respect-among-peers.html |
“colleagues treated each other as equals regardless of
rank” |
Respect / egalitarian culture |
“Our junior staff feel senior managers are aloof. What
initiatives would you start to improve peer respect?” |
“Promote cross-level workshops, informal lunches,
mentoring, encourage first-name culture, model respectful behavior myself.” |
18 |
https://hcplntstory.blogspot.com/2015/12/confidence-in-subordinates.html |
“boss delegated key tasks and trusted subordinates fully” |
Empowerment / trust |
“You have an inexperienced but eager subordinate for a
critical task. What would you do?” |
“Give clear objectives, delegate with support, provide
coaching, allow controlled autonomy, build trust and confidence.” |
19 |
https://hcplntstory.blogspot.com/2015/12/farewell-dear-friends.html |
“organization maintained lifelong bonds with retiring
employees” |
Alumni relationship / loyalty culture |
“We have high attrition and no alumni link. What would you
do to keep ex-employees connected?” |
“Create alumni network, periodic events, newsletters,
access to knowledge exchange, celebrate contributions.” |
20 |
https://hcplntstory.blogspot.com/2015/12/retired-but-not-tired.html |
“retired executives continued mentoring juniors” |
Knowledge continuity / mentoring culture |
“A senior employee is retiring but has valuable knowledge.
How would you ensure continuity?” |
“Set up transition mentoring, document processes, invite
them as consultant or mentor on key projects, capture know-how
systematically.” |
21 |
https://hcplntstory.blogspot.com/2015/12/iso-vs-tqm.html |
“quality was everyone’s job, not just inspectors” |
Total quality mindset |
“Quality issues arise beyond QA team. How would you instil
ownership in all?” |
“Train all staff, embed quality metrics in every function,
recognise teams for proactive quality improvements, make it part of
appraisal.” |
22 |
https://hcplntstory.blogspot.com/2015/12/a-jovial-doctor.html |
“doctor combined professionalism with humour to ease
employees” |
Wellbeing / humane approach |
“We have an in-house health service but staff see it as
cold/clinical. What would you change?” |
“Add personal touch, create wellness programs, informal
sessions, combine professionalism with empathy to build trust.” |
23 |
https://hcplntstory.blogspot.com/2015/12/when-i-was-at-harvard.html |
“executive pursued international exposure and self-funded
study” |
Self-initiative for global learning |
“We offer training budget but uptake is low. How would you
encourage self-driven learning?” |
“Communicate benefits, co-fund programs, recognise those
who invest in own learning, share success stories, create internal
ambassadors.” |
24 |
https://hcplntstory.blogspot.com/2015/12/presentation-skills.html |
“internal culture emphasised clear, persuasive
presentations” |
Communication excellence |
“We struggle with poor presentations. How would you uplift
the standard across teams?” |
“Run internal workshops, peer reviews, templates,
coaching, reward best presentations, model by leadership.” |
25 |
https://hcplntstory.blogspot.com/2015/12/adios-pillai.html |
“farewell highlighted humility and contribution of a
senior leader” |
Humility / gratitude |
“We want to embed humility at top. How would you
demonstrate it?” |
“Acknowledge team’s contribution, celebrate others, be
transparent, show learning mindset even as senior leader.” |
26 |
https://hcplntstory.blogspot.com/2015/12/work-less-but-not-jobless.html |
“redeployment to avoid layoffs” |
Job security / redeployment culture |
“A downturn forces cost cuts. How would you minimise
layoffs?” |
“Assess internal redeployment, retraining, voluntary
sabbaticals, reduce costs elsewhere before layoffs, communicate openly.” |
27 |
https://hcplntstory.blogspot.com/2015/12/democratic-culture.html |
“decisions taken after wide consultation” |
Participative / democratic decision making |
“We want more participative decisions but deadlines are
tight. How would you manage?” |
“Use structured quick consultations (surveys, short focus
groups), explain time constraints, still incorporate key voices before
finalising.” |
28 |
https://hcplntstory.blogspot.com/2015/12/l-food.html |
“canteen ensured nutritious food at subsidized cost” |
Employee welfare / inclusiveness |
“Our company canteen is seen as cost centre. How would you
make it a culture asset?” |
“Provide healthy affordable food, involve employees in
menu feedback, showcase wellness link, communicate as benefit not cost.” |
29 |
https://hcplntstory.blogspot.com/2015/12/l-canteen.html |
“senior executives also ate with workmen in same canteen” |
Egalitarianism / breaking hierarchy barriers |
“How would you encourage leaders to mingle informally with
junior staff?” |
“Set up shared spaces/lunches, leadership open tables,
model behaviour myself by joining canteen line, encourage cross-level
interactions.” |
30 |
https://hcplntstory.blogspot.com/2015/12/seek-to-understand.html |
“leaders listened before judging” |
Listening / empathy |
“In our fast-paced culture, listening is neglected. How
would you embed listening habit?” |
“Train active listening, set norms of allowing others to
speak, incorporate feedback loops, reward leaders for demonstrating
listening.” |
31 |
https://hcplntstory.blogspot.com/2015/12/respect-among-peers.html |
“colleagues greeted each other warmly regardless of
designation” |
Mutual respect / informal warmth |
“How would you build more warmth in peer interactions
across functions?” |
“Create cross-functional social groups, ice-breakers,
team-building, model inclusive greeting habits myself.” |
32 |
https://hcplntstory.blogspot.com/2015/12/confidence-in-subordinates.html |
“managers took calculated risk to give big assignments to
juniors” |
Trust in talent / risk-taking with juniors |
“Would you assign a high-stakes task to a promising but
new employee? How?” |
“Yes, with clear goals, support & checkpoints, treat
as development opportunity, accept accountability myself.” |
33 |
https://hcplntstory.blogspot.com/2015/12/fond-memories-asw.html |
“old colleagues fondly remembered by name years later” |
Personal connection / valuing relationships |
“We’re a large org and people get forgotten. How would you
sustain personal connection?” |
“Maintain updated employee stories, birthdays, alumni
network, leadership recalling names, culture of acknowledgment.” |
34 |
https://hcplntstory.blogspot.com/2015/12/analytic-for-inquisitive-mind.html |
“encouraged data-based inquiry and curiosity” |
Analytical thinking / evidence-based culture |
“We want managers to ask better questions not just accept
data. How would you promote that?” |
“Run problem-solving workshops, celebrate insightful
questions, train on data interpretation, model curiosity as leader.” |
35 |
https://hcplntstory.blogspot.com/2015/12/encounter-of-first-kind.html |
“open to learn from unexpected sources” |
Openness / learning mindset |
“A junior gives you an idea far outside your expertise.
How do you respond?” |
“Listen openly, ask clarifying questions, explore pilot if
feasible, give credit, signal openness to all.” |
36 |
https://hcplntstory.blogspot.com/2015/12/retired-but-not-tired.html |
“retirees actively contributed to CSR projects” |
Post-retirement engagement / social responsibility |
“We want retirees to contribute to CSR. How would you
design such a program?” |
“Invite retirees for mentoring, CSR volunteering, create
structured program, recognize contributions publicly.” |
37 |
https://hcplntstory.blogspot.com/2015/12/when-i-was-at-harvard.html |
“leader shared Harvard learnings with colleagues” |
Knowledge sharing / global exposure |
“You return from a prestigious program abroad. How would
you share learning internally?” |
“Conduct internal seminars, create short notes, mentor
peers, adapt insights to our context, open resources to team.” |
38 |
https://hcplntstory.blogspot.com/2015/12/presentation-skills.html |
“organisation invested in staff presentation skills” |
Capacity building / communication |
“Budget is tight but we want to upgrade presentation
skills. How would you do low-cost?” |
“Use peer learning, internal champions, recorded sessions,
free online courses, practice clubs.” |
39 |
https://hcplntstory.blogspot.com/2015/12/adios-pillai.html |
“colleagues spoke of Pillai’s humility and humour” |
Humility / human touch |
“How would you as a leader be remembered with humility
& humour?” |
“Stay approachable, laugh at self, recognize others
publicly, leave ego at door, embed humour in leadership.” |
40 |
https://hcplntstory.blogspot.com/2015/12/work-less-but-not-jobless.html |
“company managed work-sharing to prevent layoffs” |
Job protection / flexible work |
“In downturn, what creative ideas would you use before
layoffs?” |
“Job-sharing, shorter workweeks, redeployment, unpaid
leave options, training assignments, transparent communication.” |
41 |
https://hcplntstory.blogspot.com/2015/12/democratic-culture.html |
“consulted widely before implementing decisions” |
Participative decision-making |
“Deadlines are tight but you still want input. How would
you get it fast?” |
“Quick polls, online feedback, small focus groups,
decision memos summarizing input, transparency about constraints.” |
42 |
https://hcplntstory.blogspot.com/2015/12/democratic-culture.html |
“junior voices given chance in meetings” |
Inclusivity / open forum |
“How would you ensure juniors speak up in meetings
dominated by seniors?” |
“Set ground rules, invite juniors first, break into
smaller groups, recognize contributions, create psychological safety.” |
With
Regards,
Hemen Parekh
www.HemenParekh.ai / www.IndiaAGI.ai / www.My-Teacher.in / 05 Oct 2025
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