Context :
AI4Bharat:
Enabling voice payments in local languages to bridge eDivide
( 12
June 2023 )
Extract :
This technology is
expected to significantly help feature phone users get the benefits of digital
railroads such as UPI. The NPCI , the platform for operating retail payments
and settlement systems in India is working with AI4Bharat , an open source
language Artificial Intelligence ( AI ) based at IIT – Madras, to facilitate
VOICE – BASED MERCHANT PAYMENTS , as well as PEER – TO – PEER TRANSACTIONS in LOCAL LANGUAGES
This technology will
significantly help feature phone users get the benefit of innovations such as UPI
There's a painful IVRS and as per a study, to
transfer Rs 100 you need to press buttons 52 times on the phone to transfer
money to a contact. I mean 'press 1 for English', 'press 2 for account number',
then some confirmation
Across India, people speak in different ways.
AI4Bharat is working on the technical component which can recognize a voice in
an Indian language and identify entities
My Take :
Ø Google
Can Read Your Mind ? ……………………….
09 Dec
2016
Extract :
Dear Shri Amitabh :
Like you ( and of course , Shri Modiji ) , I have a great faith in the ability of Indian software engineers ( local or NRI ) to come up with revolutionary solutions / innovations !
Just ask Sundar Pichai , Sam Pitroda , Satya Nadela , Sachin Katti , Pranav Mistry , Sanjay Sarma , Nandan
Nilekani etc , if they will help
implement the following :
* Buyer buys something
worth Rs 100 from a shopkeeper
* Buyer and the Seller , look
into their own mobile-cameras ( of smart phones
loaded with M-Rup ) for
biometric Aadhar identification / linked to Jan Dhan a/c
* Seller speaks in his mobile :
" Muze Sau Rupiah dedo "
* Buyer speaks in his mobile :
" Inko Sau Rupiah dedo "
* Message flashes in the mobile
screen of Seller : " Tumhare account-me Sau Rupiah
Jamah ho gaya / GST bhi
kaat ke Sarkar-ko bhej diya "
* Message flashes in the mobile
screen of Buyer : " Tumhare account-se , Sau Rupiah
inko
Bhej Diya . Abhi balance me
teen sau sath rupiah bacha hai "
I request all concerned , not to
insult our engineers / scientists / geeks , by doubting if such SIMPLIFICATION (
based on day to day spoken
language ) is possible
Doubting Thomas may want to look up
... PILOT
{
http://www.waverlylabs.com/ }
This is the only way rural India can
bypass the Jurassic Age of Plastic Cards to usher into a CASH-LESS society
!
--------------------------------------------------------------------------------------------
Dear
Shri Amitabh Kant :
While congratulating you - and your
entire team of dedicated professionals - I request you , not to stop with launch of AEPS mobile app
Please, do come up with a version
which enables millions of not-so-savvy Indians to just give a " Voice based Instructions " to AEPS app , for all of their Digital Payment
transactions, in language of their choice
This is how
BARD compared the two methods :
|
Feature |
Smart
Phone |
Feature
Phone |
|
Method of payment |
UPI |
UPI |
|
Language |
Hindi |
Hindi |
|
Ease of transaction |
Easy |
Easy |
|
Relative advantages |
More convenient for people who are not
comfortable typing |
More affordable |
Both methods of voice
payments use Hindi as the language of communication. They are also both
relatively easy to use. However, there are some key differences between the two
methods.
Smartphone users can
make voice payments using their UPI app. This is a convenient option for people
who are already familiar with using UPI. However, it can be expensive to
purchase a smartphone and pay for data plans.
Feature phone users can
make voice payments using a new technology called AI4Bharat. This technology is
still in development, but it has the potential to make voice payments more
affordable and accessible to people who do not have smartphones.
Overall, both methods of
voice payments have the potential to make it easier for people in India to make
digital payments. However, the relative advantages of each method will depend
on the individual user's needs and preferences.
Here is a more detailed
comparison of the two methods:
Smartphone
·
Pros:
o Convenient
for people who are already familiar with using UPI
o More
secure than cash or cards
o Can be
used to make payments anywhere there is a UPI-enabled merchant
·
Cons:
o Expensive
to purchase a smartphone and pay for data plans
o Can be
difficult to use for people who are not familiar with UPI
Feature Phone
·
Pros:
o More
affordable than a smartphone
o Does
not require a data plan
o Easy
to use for people who are not familiar with UPI
·
Cons:
o Still
in development, so it may not be available in all areas
o Not as
secure as a smartphone
o Can
only be used to make payments at merchants that have a voice-enabled UPI
terminal
Ultimately,
the best method of voice payments for you will depend on your individual needs
and preferences. If you are looking for a convenient and secure way to make
digital payments, a smartphone is a good option. If you are looking for a more
affordable and accessible option, a feature phone may be a better choice.
With regards,
Hemen Parekh
www.hemenparekh.ai /
15 June 2023
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