A System - based Solution

DEAR  PEOPLE  OF  DELHI  :

Of course , you have a right to complain to your government and seek solutions to your problems

But then , 150 lakh people could each have a problem which , he / she wants solved " yesterday "  !

That would inundate your government , leading to a chaos , instead of satisfactory solutions  !

That is why Arvind said ,

"  Give us 10 days time to put in place , a system "

You could help him devise / implement  such a system

To begin with , submit your complaints in the following " Structured " manner ( - should be NEATLY handwritten ) :

-------------------------------------

COMPLAINT  FORM

>   Complainant Name

>   Age

>   Gender

>   Mobile No

>   Landline No

>   Email Id ( Optional )

>   Address

>   Nature of Complaint

>   To be attended by Dept ( your best guess )

>   Max no of days in which to attend ( be generous )

>   Date submitted ( date / month / year )

--------------------------------------------------------------

You may handover your complaint to ,

>    Government Secretariat

>    Arvind's Residence (  deposit in box kept outside

  )

>    Nearest  AAP  office

You gave previous Congress Government , 15 years for solutions of your problems - with no solutions

Now give , at least 15 days to AAP government  !

Be reasonable  !   Be patient  !

DEAR  ARVIND  :

Here are a few suggestions for you,

>   Within 10 days , print and distribute such a Complaint Form , widely

      all over Delhi . Keep it simple  ! Hindi as well

>    Make it downloadable from Delhi Government web site

>    Within 15 days , enable online submission of complaints on Govt web

      site . For each complaint , give comprehensive feedback . Make entire

      database searchable to any visitor , in a transparent manner

>   Within 30 days , start a Call - Center , where people can register their

      complaints over phone (  IVRS  ?  )

>   Within 45 days , launch Mobile App , "  Magic  Wand " , suggested by

      me , 2 days back 

*   hemen   parekh   (  30  Dec  2013  /  Mumbai  )

A Frog in Well ?

In Sanskrit , it is called , "  Koop  Mandook  "

A frog which cannot see the Sun rise ( - in Sanskrit , Arvind stands for Sun )

There is no other explanation for Nitin Gadkari to allege that a leading industrialist brokered a deal between AAP and Congress

There is no other explanation for Dr Harshvardhan to say ,

"   AAP will fail to deliver on its promises "

The leader of the opposition in Delhi Assembly ( who , in his post-swearing in speech , Arvind described as a " good man " ) , could not have dreamed that Arvind will motivate 50,000 Delhi-ites to chant ,

"  I will neither offer bribe , nor take bribe "

The good Doctor could not have realized that , after this slogan , Arvind need not worry about fulfilling AAP's poll promises

With this slogan , people of Delhi will themselves fulfill their own dreams  !

Even as experts ( - and some eminent non-experts ) , were debating till late in the night , how AAP will fail ,

>  Red beacons disappeared from official cars ( Magic Wand  ? )

>  Powerful bureaucrats were , unceremoniously shunted out

Do the feudal lords of Congress / BJP realize that , if AAP manages to cleanse the Delhi Administration of corruption , then people don't care if AAP fails to deliver on all of its other poll promises  ?

Most dangerous / unnerving thought  !

Most calamitous prophesy  !

Most certain obliteration  !

Nitinji ,

Remember that 26 year old dalit girl Rakhi Birla defeating a veteran Congress Minister in Delhi  ?

You would do well not to contest your 2014 Lok Sabha seat against Anjani Damania from Gadh Chiroli or Mumbai's Worli  !

People without homes , electricity , water , schools , toilets , hospitals etc , have sounded the death-knell of the corrupts  !

Can you hear it  ?

A new Sun has risen

The sooner you come out of your Koop and see it , the better  !

Sonia / Rahul have seen it

That is why they want Adarsh Scam Report " re-considered "  !

*   hemen  parekh  (  29  Dec  2013  /  Mumbai  )    

Great Expectations

People of Delhi have " Great Expectations " from AAP government

And people of India will be watching how well AAP delivers on those expectations before 2014 general elections

Will AAP manage to deliver on its promises  ?

Here is when great expectations turn into " Unreasonable Expectations "  !

TV anchors are asking this question to every single AAP leader - all the time

And , they are also asking this question to sundry BJP / Congress leaders as well

Asking persons who are taking vicarious pleasure in predicting that AAP will fail miserably

Other than a random AAP leader ( notably , Arvind Kejriwal himself ), no one is saying ,

"   Of course , AAP will fail to deliver on some of those promises - especially

    those promises which require a YES nod from Central Government

    Of course , AAP may have made some miscalculations

    Of course , AAP has no experience in running a government

    Of course , AAP will make some mistakes

    Of course , AAP has no solutions to ALL the problems of Delhi

    So what  ?

    In 2009 , didn't Congress promise to ,

    >  abolish poverty ( as it has been promising for past 66 years )  ?

    >  bring inflation under control within 100 days of coming to power ?

        -  and then repeating that promise , every 100 days ?

       -  and even forcing Planning Commission and the RBI governor to say

       the same thing at every quarterly review  ?  "

Obviously , the vanquished are in a tearing hurry to write an epitaph on AAP's tombstone  !

I am reminded of the vultures circling in the sky when they see an animal dying on the ground  !

Are you surprised that the political vultures are waiting for AAP government to die / fail  ?

Are TV anchors allowing these vultures to use their powerful media to bring about , a " Self - fulfilling Prophesy "  ?

Have we become an ant crawling on a M F Hussein painting , which cannot step back and see it in perspective , in all its glory ?

On midnight of 15th August 1947 , I walked with the crowds of people ( all of them Aam Aadmi ) , from Shivaji Park to Gateway of India , in Mumbai

It took me 12 hours to walk that distance

But I was lucky to have witnessed history in the making

And now , after a lapse of 66 years , I am lucky once again , to be witnessing , another glorious moment of history !

Let us celebrate the arrival of our second freedom - the Surajya

Let us celebrate the beginning of the end of Cancer of Corruption

Let us celebrate the re-birth of the Common Man - the Aam Aadmi

*   hemen   parekh   (  28   Dec   2013  /  Mumbai  )  

   

Magic Wand ?

Yesterday , Arvind Kejriwal said ,

"  We don't have a Magic Wand with which to cure the problems of the people "

DEAR  ARVIND ,

You don't have to search very far for such a wand  !

That could be the name of an Android app ( I Seek It Now > < U Solve It Now )

To be developed by Home Ministry of Delhi Government , for successful implementation of

DELIVERY  OF  SERVICES  ACT

Make the app freely downloadable from Google Play or from official web site of Delhi government

To activate , a citizen will log into the App , by entering :

>      Aadhar  Identification  Number

>      Delhi Electoral Roll Number

As soon as he does , his name will appear on the first screen of the App , which will read ,

“  I wish to send my complaint to the following department ( For Example ) :

   

  * National Commission for Women

• Garbage Clearance

• Water Supply

• Electricity Supply

• Roads Repair

• Rationing ( Food Distribution )

• Police

• Bus Transport

• Railways

• Post

• Employment

• Education

• Irrigation

• Building Permits

• Revenue / Land Records

• Anti Corruption

• Other ……………………………………….etc
• 
  

       (  List should not exceed 50  )

Touching name of any department name will open a SMS message box where the user will type out his complaint ( in a language of his choice )

There will be option to speak-out and record voice message , for illiterate users

Touching  SEND  button will transmit the complaint and within minutes, user will receive SMS reply giving,

• Name of Officer responsible

• Office Landline No

• Mobile No of Officer

• Email Id of Officer

• Complaint No with date

• Expected date of solving the complaint
• 
  

Bingo  !

The Delhi Government official web site ( integrated with mobile App ) , will carry a tabulation of departments , arranged in the descending order of the no of complaints received / cleared / pending !

The Tabulation will also show , several performance matrices such as,

>  Max time / Ave time / Min time , for solving problem

>  Percentage Performance

>  Binomial Distribution Curve

>  Credit Points earned by the Department .........etc

This frugal innovation will bring in Good Governance to AAP government in Delhi

Arvind Kejriwal may want to request Nandan Nilekani / Sam Pitroda to help out . If they are too busy, his own Alma Mater , IIT-Kanpur would be glad to develop such an App within 15 days !

If AAP manages to successfully implement this in Delhi , it will succeed in convincing 760 million voters of India that ,

"  Where there is a Will , there is a Way

   Give AAP a chance to replicate this at All India level " 

*    hemen  parekh  (  27  Dec  2013 / Mumbai )

A Castle in Air ?

When people talk about someone " building a castle in air " , it is said in a derogatory way

But dreamers know no other way  !

All of them build castles in air

And a few fortunate ( - and hardworking ) , even succeed in laying a foundation under that castle , at a later date  !

Modern day civil engineers have even demonstrated that one can build a sky-scraper , by building the top-most floor first and the foundation , very last  !

Being a dreamer , Arvind Kejriwal has , over the past few months , built just such a 18 story sky-scraper  , in the sky ( - remember his 18 point questionnaire to Congress  ?  )

When he gets sworn-in as Delhi Chief Minister on 28th , he must start laying a foundation below that sky-scraper

It will have to be a foundation of " Good Governance ", consisting of :

>  Committed colleagues ( not Ayaram - Gayaram  ! )

>  Non corrupt bureaucrats

>  Transparent processes

>  Timely delivery of services to Delhi citizens

>  "  Always Approachable " ministers ( no beacons / security / bungalows )

>   Periodic public scrutiny of Government's performance

>   Decentralized decision making  .............etc

I may have left out a few items

That is not important

What is very important is ,

In coming days  , will AAP leaders conduct themselves with such honesty / dignity / transparency / sense of purpose , that ,

>   42 opposition MLAs would find it  impossible to oppose the Vote of

     Confidence on 3rd Jan  ?

>   Congress / BJP will be forced to take action against their own corrupt

     leaders ( eg: Adarsh Scam )  ?

>   Some 1400 regional political parties ( as per Election Commission

     records ) may consider merging with AAP , in order to bring about

     a change in the political climate of India ( a viable 3rd front  ) ?

DEAR  ARVIND ,

>  Do not allow the past corruption crimes of Congress / BJP , to cloud

    your vision

>  Do not fritter away your energy in solving pea-nut problems

>  Enlarge your horizon beyond Delhi, to cover whole of India

>  Focus on 2014

*   hemen   parekh   (  26  Dec  2013  /  Mumbai  ) 

The Sinking Ship ?

It is said ,

"  When a ship is about to sink , the rats desert it  "

Is Congress , a sinking ship  ?

Here are some reasons to believe so :

>   Some years back , TMC deserted it

>   Ever since A Raja / Kanimozi episode , DMK was threatening to leave it .

     This finally happened last week

>   On issue of Telengana , TSR left sometime back.

 Now Kiran Reddy is

     about to leave

>   Last week , Prafull Patel gave a hint that NCP is getting ready to leave ,

     when he he asked Congress to own up all of its past mistakes , starting

     with 2G Scam

     Earlier , Sharad Powar had made it amply clear that he won't work under

     Rahul Gandhi as a PM

    

>   Having got a " Clean Chit " from CBI in the dis-proportionate assets case

     Mulayam has started distancing himself from Congress

>   Having got special status for Bihar , Nitish has ceased to cozy-up

And now , to top it all , Congress workers ( motivated by Sheila Dikshit / JP Agarwal  ? ) , are demanding that Congress withdraw its " Outside Support " to AAP

For a " Re-born Reformist " Rahul ,  it is a classical case of ,

" Dammed  if I do , dammed if I don't "

If he agrees to withdraw support BEFORE the swearing - in ceremony  scheduled tomorrow , he will stand exposed as a fickle-minded and a foolish leader , who cannot be trusted , even by friends !

If he decides to withdraw support AFTER the swearing-in , ( by voting against the confidence vote , mandatory for a minority government ), people of Delhi would hold HIM responsible for bringing down AAP government

And that would make Arvind Kejriwal , a martyr  !

And further ensure that in a re-poll , AAP returns to power with a thumping majority and Congress loses , even those 8 seats  !

From the view-point of 2014 elections , such a total rout of Congress in Delhi , would be a dream-come-true for BJP  !

But I hope , Arvind - and his party men -  realize that :

>   Sinking of the Congress-Ship , is neither their objective , nor a priority

     Leave that job to BJP  !

>   Delivering on pro-poor reforms is their priority No ONE

>   To be able to deliver these reforms , it is necessary for AAP to assume

      power - then survive Confidence Vote to retain that power

>   To remain in power , they need continued support of Congress

>   For Rahul to quell his internal mutiny ( engineered by the sitting

     Congress MLAs who suffered at the hands of AAP candidates ) , AAP

     must not push him to the wall !

>   If AAP goes after the past corruption cases of defeated Congressmen

     ( - and women  ? ) with vengeance , Rahul will be left with no option

     but to withdraw support

DEAR   ARVIND

In a game of chess , you don't try to checkmate your opponent in the very first move  !

It has to be your FINAL / WINNING move  !

If need be , please re-read your Chanakya  !

*   hemen   parekh   (   25  Dec   2013  /  Mumbai  )

Prophets of Doom ?

Since yesterday morning when Arvind Kejriwal announced that AAP will form a government in Delhi , prophets of doom have sprung into action everywhere - mostly on TV

They are saying :

>   AAP government cannot deliver on its impractical poll promises

>   AAP has sacrificed its principle of taking no support

>   AAP has betrayed the people of Delhi

>   AAP is lusting for power - like all other parties

>   AAP has no experience in running a government

>   People will soon get disillusioned with AAP...............etc

Then there are some who are not happy being mere dooms-dayer  !

They want to pro-actively  bring about the downfall of AAP by laying a carefully concealed trap for AAP to walk into  !

Take Dr Harshvardhan of BJP

He challenges AAP government to arrest / prosecute within next 30 days , those persons who were held guilty by the Shunglu Commission , in respect of CWG scam

Being a polite gentleman , he does not name names ( Sheila Dikshit ? )

He says , exposing and punishing the corrupt is an important poll promise of AAP

You would think Sheila Dikshit would get offended with Dr Harshvardhan

Oh , but No !

Quite the contrary

She too wants Arvind to walk into this trap  !

That would give her just the desired excuse to withdraw that " Outside Support " of Congress to bring down the AAP government

I hope Arvind is smart enough to see through these macabre machinations of mediocre minions , who want to lead AAP , up a garden path  !

DEAR  ARVIND ,

Exposing the corrupt is  " IMPORTANT - but not URGENT "

It is NOT your priority No 1

Delivering pro-poor reforms is both " IMPORTANT and URGENT "

Stay your course and watch out for the traps

Remaining honest in the days to come is far more important than exposing the corruption of the past

*    hemen   parekh   (  24   Dec   2013   /   Mumbai   )