Transferring Cancer ?

Arvind Kejriwal's order to transfer 800 officers of Delhi Jal Board to other departments , is like trying to cure cancer by transferring it from one part of the body to another part  !

At worst , these officers will end-up spreading their corrupt practices to those other departments

At best , those other departments now will have , twice to thrice the number of tables to push the files around  !

Their current departmental efficiency / productivity of 10 % will further go down to 5 %  !

Perhaps , in the short term , Arvind had only this alternative to send out a message

What should he do next ?

Here is a suggestion :

>  Invite National Productivity Council  to carry out TIME & MOTION studies

     and WORK-SAMPLING studies , to set STANDARD TIMES for all activities

     / processes

>  Get IIT -Delhi , to monitor the individual and departmental efficiencies

    ( Ratio of Actual Times / Standard times  )

>  Publish findings on Delhi Government web site

>  Get IIM-A , to develop / install , a Performance Appraisal System based

     on ANNUAL OBJECTIVE SETTING exercise for each officer  

     ( MANAGEMENT BY  OBJECTIVES  )

    

>  Incorporate , elements of " Self Appraisal " / " Superior Appraisal " and

     " Peer Appraisal "

>  Serve " Show Cause Notice " to those officers whose productivity is less

    than 80 % of the standard in any quarter

>  In Service Rules incorporate a clause to terminate the service of a officer

     whose productivity falls below 50 % for two consecutive quarters

Over the next 12 months , this exercise should be carried out for all the departments of Delhi government

This is a pre-requisite to the introduction of Guaranteed Delivery of Services Bill

DEAR  ARVIND

Cancer cannot be cured by transferring it from one part of the body to another

The affected part must be amputated  !

*   hemen  parekh  (  14  Jan  2014  /  Mumbai  )