Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Thursday, 27 February 2020

Performance Rating of Employees




It is never an easy job, when one human being sits in judgement over the “ performance “ of another


And it is outright difficult when a BOSS is the judge and an EMPLOYEE is the performer


In today’s ( 28 Feb 2020) Economic Times, I came across (ET GRAPHICS), following paras :


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FOR COMPANIES WHICH DON’T USE THE BELL CURVE


Continuous feedback , and managers supporting employees in areas of STRENGTHS and improvements are some options. 

But Aon research shows that many firms that have publicly done away with the BELL CURVE, still follow shadow ratings internally to manage performance management

85 % companies trust the BELL CURVE to appraise employees

The curve is getting sharper – difference between top performers and the rest , increasing

But there is still reluctance to put a lot of people in the bottom pile

Difference between those graded “ Meets Expectations ( ME ) “ and top performers, increasing

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Do you think your existing performance management practices are delivering the intended results? 

Performance management continues to be a hot topic of discussion among HR fraternity and has started to attract attention of the C-suite.

Aon’s 2016 Workforce MindsetTM Study suggests that only 46% of employees think that the way companies assess their performance is effective.


At the same time, organizations are also re-evaluating the efficacy of their performance systems (ratings, bell curve, review frequency etc).

Has it become just a ‘check-box’ process or a critical enabler to drive high performance and employee productivity?

The tension between the traditional and newer approaches stems from a long-running dispute about managing people and enabling people. This calls for a systematic and comprehensive understanding of the current performance ecosystem in India Inc.

Aon invites you to participate in 
Performance Pulse of India Inc – Aon Hewitt Study on Evolving State of Performance Management. 

The study would uncover current prevalent practices of performance management and help in generating future-oriented insights for India Inc.

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Way back on 17 July 1970 , I constructed following matrix – then invited my colleagues in L&T to fill it up , in order to figure out the relative DESIRABILITIES of various combinations of :

Ø  Employee being rated ( for his performance )

Ø  Design of the Performance Evaluation ( PE ) System itself

Ø  Quality of the feedback given to the employee being rated


Sources :

THE THIN LINE - VIEW POINT  /  THE THIN LINE  /  THE THIN LINE - SAMPLE OBJECTIVES 

   


Combination
Desirable from Org.View-point
Un-Desirable from
Org. View point
Desirable from Employee View point
Un-Desirable from Employee View point
Overall Index
Good man / Good PE system / Good feedback





Good man / Good PE system / Poor Feedback





Good man / Poor PE system / Poor Feedback





Good man / Poor PE system / Good Feedback





Poor man / Poor PE system / Poor Feedback





Poor man / Poor PE system / Good Feedback





Poor man / Good PE system / Poor Feedback





Poor man / Good PE system / Good feedback












And I wrote during Annual Performance Appraisal 
L&T Powai / March 1971

===========

Forgive me

O Friend ;

You my friend who has 

a thousand faces ,
forgive me
for this impudence ;

to sit upon thy judgement ,

and once again 
this cold winter night ,
lift the pen
and pause  --

to think about

you,

and your " Strengths "

     ( how I wish I knew ! )

and your " Weaknesses "

     ( there is none without one ! )

Last , but not the least,

your " Potential " --

My impertinence

pardon 
dear friend  ;

My claim to omniscience

is hollow ;

But then

I wear a crown of thorns
and walk a razor's edge

I am duty-bound

===========================

28  Feb  2020



Wednesday, 26 February 2020

BMC proposes : Hawkers will dispose ?




Context :

Highlights :

Ø  Using GIS, BMC wants to map hawking pitches for vendors. Since the information will be available online, locals can check and report violations

Ø  BMC inspectors are collecting information on “ Pitch Dimensions “ and exact location ( mapped by latitude and longitude )

Ø  BMC’s 2014 survey of hawkers found 11,000 with licenses and an additional 15,000 to be eligible. Thus, after pitch allotment, the city will officially have 26,000 hawkers


Why this skepticism ?

Ø  There are nearly 3 lakh hawkers in Mumbai, and according to conservative estimates, each pays anywhere between Rs 20 and Rs 100 in hafta every day.

Ø  This means up to Rs 1.5 crore in cash changes hands every day to protect the businesses that have taken over Mumbai's streets.  /  Nov 22, 2017




What is most likely to happen ?

Ø  For those balance 2.74 lakh hawkers , ( as with those 26,000 licensed hawkers ), plying their trade, is a “ matter of life and death “. On the day he cannot hawk, his children will go to bed without dinner !

Let us not fool ourselves by thinking that these 2.74 lakh “ Unlicensed “ hawkers can be forced to leave Mumbai. If anything, this number will keep going up, even as the total length of Mumbai’s footpath remain the same. Daily collection of hafta is bound to go up !


Ø  After every complaint, a few hawkers will get removed – but only temporarily for a few minutes / hours – as we have been witnessing over the years. And, of course re-appear faster than re-appearance of pot holes on Mumbai roads every monsoon, mobile app notwithstanding !



How to approach this “ Humanitarian “ issue ?

Ø  Our attitude will have to change !

     Hawkers have as much of a “ Right to Live [ RTL ] “ as anyone of us . From that right
     ensues that subordinate right :

     To peacefully pursue a legitimate vocation to earn a living


Ø  We have to find a balance between this RTL of hawkers and the right of pedestrians to be able to walk on footpaths, with minimum obstruction



Any practical solution for such a trade-off ?

Ø  Yes ! If you cannot lick them, join them

          Grant a hawking license to all 3 lakh hawkers ( and all want to become “self-
          employed “), on following terms / conditions / methods :



           #  Entire Mumbai City will be a “ Hawking Zone “ ( why not equal sharing of
              inconvenience by all Mumbai residents ) excluding vicinity of hospital / schools
              Pitch-slots to be allotted on ALL the footpaths of all the roads of Mumbai

               
          #  Hawkers will declare themselves “Self- Employed”, by registering so on BMC web
              site


          #  BMC will issue to them , a hawking license – a plastic card
    with, photo, name, gender, birth-date, address, mobile no, Aadhar No, PAN etc .
    Card will be embedded with a pre-paid / rechargeable FasTag , which will
    automatically transfer to BMC’s bank account, LICENSE FEE, as mandated


#  On hawker’s Smartphone ( with BlueTooth / NFC / Biometric ), BMC will
     install a Mobile App [ HawkWalk ? ], which can read the FasTag in the plastic card
    and display ( 24x7 ), exact location of that hawker on a DASHBOARD in the
    Central Hawking Control Room of BMC (  much better than rigid Sensor anklets on
    feet ! )


#  If a hawker uses mobile payment app BHIM for accepting payments against his
    sale , 5 % of each SALE PROCEED will get automatically credited to his
    monthly License Fee.

    This great incentive will accelerate DIGITAL PAYMENTS and help organize this
    totally “un-organized “business sector


#  BMC is planning to use a GIS ( Geographic Information System ) based on
    compiling “ PITCH DIMENSIONS “, using “ Latitude “ and “Longitude “ for each
    SLOT to be allotted , on a given footpath . This is, not only a very cumbersome
    process but also difficult to understand


    I strongly recommend that BMC consider a GIS-based service in HAWKWALK
    mobile app, by integrating it with an appropriate API from ,


    For details, look up :


              It’s simple to integrate what3words by adding one of their extensions into

              BMC’s GIS-based app or web service.


         #   Since ALL hawkers will become LICENSED , they will stop paying those daily

              HAFTAs to police ! All they have to do is flaunt their Plastic Card License and tell

             the police officer :

           “ I am taking your photo with my mobile app HAWKWALK and pressing the button,

             : This officer wants a bribe : “


End of the HAFTA RAJ  !


Now you know why my suggestion may not get any support in BMC or from residents of “ Non-hawking Zones “ of Mumbai or from Police !

 

Related Reading :


LIST OF SELF EMPLOYED

 

=======================================================
27  Feb  2020
hcp@RecruitGuru.com