You bet !
Looking at the crowds shouting their demands outside
Arvind Kejriwal's residence , you would think , people of Delhi have unlimited
arrears of problems
Individuals and groups are trooping in from far and
wide , demanding :
> Better
physical services ( Power / Water / Homes / Transport )
> Jobs ( Permanency
/ Removal of Contract System / New jobs )
>
Reservations / Abolitions / Implementations / Resignations
> Admissions
/ Legalizations / Transfers
> Roll back
of CNG Prices / Reduction of Vegetable prices
> Security /
Loans / Pensions
The list goes on and on
Only problem
Whereas demands are " Unlimited " , resources ( Manpower + Money + Systems ) are
" Limited " !
Hence Arvind will need to evolve a simple method to
evaluate the " IMPORTANCE " and the " URGENCY " of these
demands
He may want to devise an online form or , like last time , print and distribute 50
lakh forms , which only need to be ticked , as in a multiple choice
questionnaire
Then , on a scale of 1- 5 , invite people of Delhi to
score each demand on the following criteria :
How does this problem affect ?
> Economic
Status ( Rich / Middle Class / Poor )
> Geographic
Coverage ( Posh Area / Middle class locality / Slums )
> Gender (
Male / Female / Both )
> Age ( Old people / Middle Age /
Children )
>
Coverage ( Entire population /
Majority / One Community only )
> Nature (
Political / Social / Economic )
>
Character ( Establish Equity /
Reduce Disparity / Speed up Justice )
> Scope ( Job Creation / Health / Education /
Corruption Removal )
> Time
Frame ( Crisis Situation / Urgent / Can
wait )
Then display the demands in the descending order of
" PERCENTILE SCORES " - so people get to know what will get
attended to and when
For AAP , with its inclination for seeking people's
opinion through " STRUCTURED STATISTICAL SURVEYS " , devising such a
transparent and easily understood " PROCESS " , cannot be a big deal
Incidentally , no individual problem / demand should be
included in the survey
Carrying out such a pilot , " SOCIO - ECONOMIC - POLITICAL " experiment
can take our democracy to the grass-root level and give the people a sense of
participation in solving their own problems
At the same time , people will be made aware that ,
> Resources are limited
> All demands cannot be attended simultaneously
> Injustice of past 15 years cannot be undone
in the next 15 days
* hemen parekh
( 31 Dec
2013 / Mumbai
)
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