To elaborate :
Hopes – and wishes – of Isha Ambani
Here is what she said at the RIL AGM yesterday :
Extract :
During the AGM, Isha
Ambani, Mukesh Ambani’s daughter, announced that Reliance Retail and Jio Mart
will leverage their huge online and offline customer base
Reliance Retail plans to
integrate new commerce and physical networks of kirana
stores.
It has developed a
multifunctional POS
which will allow its kirana partners to transact, and check
stock availability in an integrated
manner.
“With JioMart,
kirana stores will no longer be held back by limited product
range, space, or delivery challenges.
The partnership with JioMart can potentially help kirana stores grow business
and earnings,” Isha Ambani said.
To take this integration a notch above, JioMart has also
begun a pilot to give a
facelift to the humble kirana stores and make them self-service
stores.
=========================================================
2 years back , after July 2018 AGM of RIL , I blogged :
-
Where I imagined Mukesh Ambani telling the
Kirana Store Owners :
“ If you join Reliance Eco System , here is
what I will do for you :
SALES :
All of your
merchandize will be available for selection / ordering on our ONLINE web
portal
This online
presence of your merchandize will expand / extend your " reach " to thousands
of consumers in your neighbourhood
You will need to
only focus on OFFLINE ( across-the-counter ) sales to consumers who walk into
your store
For OFFLINE sales ,
we will install in your stores , all the necessary Computers / POS terminals / Routers / Internet
Connections / Mobile Wallet Payment systems and an end-to-end , RETAIL MANAGEMENT software
All of your OFFLINE
sales data will get transferred to our Central Server
=====================================================
SUPPLY
:
We will deliver to
your store , all merchandize on " Consignment " basis
This means , you do
NOT need to pay us for what we deliver to you store !
Till sold , all
goods in your store will be our " stock "
This way , you do NOT need any " Working Capital " as far as
your stocks are concerned
We will also tie-up
with the manufacturers
You don't need to
have any interaction / dealing with the manufacturers
======================================================
INVENTORY :
On a continuous
basis , our web server will keep a track of each and every item of merchandize sold
from your stores
Our Server will
calculate , your " Stock Movement "
Based on this data
, our Server will compute / set for each item :
#
Minimum Stock Level
# Alarm
Stock Level
# Stock
Re-Order Level
#
Re-Order Quantity ( Minimum Batch Size )
Based on this logic
, our Server will instruct the relevant " Merchandize
Manufacturers " ( or their dealers / stockists ) , to deliver the stipulated
" Re-Order Quantities " to your stores
A " Re-Order
Instruction intimation " , will get delivered to your computer
Upon arrival , you
will need to update the data
From time to time ,
our Software will also figure out your current stocks of " Extremely Slow
Moving " and " Obsolete / Expired " items , and arrange for
" Return Delivery " , which you will need to enter in your database
======================================================
DELIVERY
:
Not only we will
deliver the merchandize to your store , but we will also pick up " Ordered
Items " ( for ONLINE orders only ) , from your store and deliver the same
to your customers !
Initially we will
employ manual " Delivery Persons " for this but , before long , we
will deploy a fleet of autonomous DRONES for this purpose
This fleet will
cover " Kirana Stores " and " Online Customers " , located
in pre-designated areas , covering 4 sq km ( 2 km x 2 km )
We are in talk with
www.What3Words.com
, to enable precise delivery through your 10th floor window !
These drones will
get their " Delivery Instructions " directly from our Web Server ,
for all ONLINE orders
When these drones
arrive at your Store to pick up the items ( to be delivered ) , they will
transfer ( Blue Tooth / NFC ) and display on your Computer screen ,
following data :
# Online
Order Number / time / date
# Items
covered with description / value of each
# Customer
Name / Address
# Mode of
Online Payment / Bank Details
# Your online
account CREDIT details , giving,
( Sales Value ) - ( Purchase Price )
" Purchase Price " of goods in your stock will be
based on FIFO method
======================================================
FINANCE
:
As explained
earlier , you will have a bare minimum need for " Working Capital " ,
since all of your stock will be on " Consignment " basis
We will collect the " ONLINE PAYMENTS " directly from the customers and " Credit " the same to your " online sales account " with us
Against same account , we will " Debit " the " purchase price " ( price at which you purchase the merchandize from Reliance ) of the goods sold
Our server will also take care of all GST payments and filing of GST returns
As far as OFFLINE sales is concerned , all the data captured through POS terminal will get transferred to our Central Server
======================================================
MARKETING :
Not only will we carry out all marketing for your ONLINE sales , we will help you with your OFFLINE marketing , through introduction of the following technology-enhanced features :
# Arranging a better display of merchandize on your shelves / re-arranging of shelves
# Introducing Augmented Reality ( AR ) for clothes / fashion goods in " Trial Rooms "
for
giving the customers , an experience of " touch - feel - looks "
# Introducing Robots to answer customer inquiries
# Eliminating " Check Out Counters " , based on " Payments through Bio-metric
Recognition " of customers
# Embedding RFID sensors in each item of merchandize and RFID readers embedded
in Shopping Carts
# Improving your window display thru rotation
# Introducing music
# Eventually replacing " Physical " merchandize with " Holographic Display " of
merchandize on your store shelves !
======================================================
======================================================
Related Readings :
A
White Hole called Reliance Retail ………………………………………………..[ 29 April 2020 ]
Congratulations,
Shri Pawan Kumar Agarwal …………………………………[ 13 April 2020 ]
Jumping
onto Reliance Retail Bandwagon ………………………………………[ 07 March 2020 ]
Unfolding
as Envisaged ? …………………………………………………………………[ 30 Dec 2019 ]
Disruption
: The New Survival Strategy …………………………………………….[ 04 Sept 2019 ]
Ready
to revolutionize Retail [ 3R ] ? ……………………………………………….[ 15 Aug 2019 ]
Who
needs Fulfillment Centres [ FC ] ? Not Reliance Retail………………..[
23 April 2019 ]
Bypass
E : Go from D to F …………………………………………………………………..[ 07 Feb 2019 ]
Weave
a Wondrous World [ W3 ] …………………………………………………………..[ 20 Jan 2019 ]
Mukesh
has the last laugh ! …………………………………………………………………..[
31 Dec 2018 ]
Re-defining
Retail : Maini and Mukesh ……………………………………………………[ 30 Oct 2018 ]
Jio
Hubs : Entrepreneurs Apply ………………………………………………………………[ 19 Sept 2018 ]
Reliance
Juggernaut Rolls ! …………………………………………………………………….[
06 July 2018 ]
====================================================================================
If someone forwards this blog to Isha Ambani,
she might want to sing :
Blog sent to :
=====================================================================================
With Regards,
Hemen Parekh / hcp@RecruitGuru.com / 16
July 2020