“ Swachhata goes digital, BMC launches
app for complaints “
http://www.dnaindia.com/mumbai/report-swachhata-goes-digital-bmc-launches-app-for-complaints-2565897
In order to promote and encourage cleanliness among citizens, the
Brihanmumbai Municipal Corporation (BMC) has formed 24 teams who will visit all
the wards across the city to create awareness about the new Swachhata-MoHUA App.
The teams will encourage citizens to download the app and guide them on
the steps to be followed that will help them conveniently register the garbage-related
complaints of their area from their phone. The teams will also interact
with citizens to solicit feedback on the cleanliness situation.
Vijay
Singhal, Additional Municipal Commissioner
(eastern suburbs) and in charge of Cleanliness Survey 2018 said that the feedback from residents
will help BMC to improve cleanliness standards.
Singhal
said that residents can register their complaints through the Swachhata-MoHUA App which
will aid fast redressal of
complaints.
"The
complaint made through the Swachhata-MoHUA
App will be addressed within 12 hours.
The BMC has made provisions for a separate control room to monitor complaints received through the
app," said Singhal.
Singhal added that cleanliness is a participatory
process and the civic body alone cannot keep the city clean.
Congrats
, Shri Singhal ,
Congratulations on implementing ( - although , partial
) my suggestion :
I urge you to further implement , the rest of the features , at
your earliest
Let BMC lead the way for other municipal corporations , all over
India
================================
09 Dec 2017
www.hemenparekh.in
/ blogs
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