Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Friday, 17 October 2025

The Outsourced Knowledge Economy

The Outsourced Knowledge Economy

The Skills Gap Isn't New

Reading about how major Indian IT firms are increasingly relying on subcontractors to plug critical skills gaps (BusinessLine) didn't surprise me. It feels like a pragmatic, albeit temporary, solution to a problem that has been brewing for years. The rapid evolution of technology means that niche expertise becomes obsolete almost as quickly as it emerges. Companies are in a perpetual race to acquire talent for skills that didn't exist a few years ago. While subcontracting offers a quick fix, it also highlights a deeper, more systemic challenge: how do large organizations cultivate and share specialized knowledge internally?

This situation takes me back to a concept I was developing as far back as 2008. The core idea I want to convey is this — I had brought up this very thought on the topic years ago. I had already predicted this challenge of knowledge fragmentation and had even proposed a solution at the time. With my project, IndiaRecruiter, I conceptualized a “Peer-to-Peer IQ Exchange Program.” The problem then, as it is now, was that no single person or even a single company could possess deep expertise across all domains. A recruiter specializing in Java development might know very little about hiring for a niche marketing role.

My solution was to build a virtual community where recruiters could “donate” interview questions from their areas of expertise and, in return, “borrow” questions from others. It was designed to be a decentralized, collaborative network for sharing highly specialized knowledge. The goal was to build a collective intelligence, a shared asset that would benefit everyone in the community.

Reflecting on it today, I see a clear parallel. The reliance on subcontractors is an admission of the same knowledge gap I identified. However, the solution is fundamentally different. Subcontracting is transactional; it treats expertise as a commodity to be purchased on demand. My proposed exchange, on the other hand, was relational; it aimed to build a resilient ecosystem where knowledge was a shared, cultivated resource. One approach patches the hole from the outside, while the other reinforces the entire structure from within.

While outsourcing is a necessary tool in a flexible economy, an over-reliance on it can prevent an organization from developing its own institutional memory and expertise. We are not just outsourcing tasks; we are outsourcing learning and growth. Are we building agile organizations or just a collection of temporary capabilities? The challenge remains the same, but the path we choose will determine whether we build lasting value or simply rent it for a quarter at a time.


Regards,
Hemen Parekh


Of course, if you wish, you can debate this topic with my Virtual Avatar at : hemenparekh.ai

No comments:

Post a Comment