Congratulations, Shri Abhishek Singhji
[ President and CEO / National e-Governance Division / ceo@digitalindia.gov.in ]
Context :
Govt
plans chat bot like Alexa, Google Voice to deliver public services / ET –
02 Jan 2020
Extract :
The government on Friday invited bids to develop a chat bot or voice assistance application like
Amazon's Alexa or Google
Assistant to deliver e-governance
services to the public.
The artificial intelligence-based conversational platform is expected to interact with the public in multiple languages, analyse sentiments and intent, collect and analyse data to give personalised experience to users.
The National E-Governance Division of Ministry of Electronics
and IT has invited proposals to build the conversational platform that can be deployed on
the UMANG platform, which hosts various apps that
provide government
services to citizens.
"The platform should be able to provide assistance with
general tasks, including but not limited to availing services of government and
available on the UMANG platform such as registration, login, reset password,
department service relation information, event, (and) new launch...etc,"
the request for proposal document said.
The chat bot should be able to turn speech into a textual
input and turn text into speech.
"Platforms should also have other deep learning
capabilities, which can be used by platforms for discovery and recommendation of eligible schemes and
services to the users of bots/applications.
"Users should be recommended best-fit schemes and
services available in government domain based on his/her profile," the
document said.
The term of the project will be four years from the date it
goes live.
NeGD has fixed January 12 for pre-bid conference and January
25 for the last date of bid submission. Bids will open on January 27,
evaluation will be done by February 5 and work order is scheduled for the
second week of February, according to the document.
===================================================
MY TAKE :
Ø Experts say that within 5 years,
SCREEN ( meaning mobile ) will become obsolete
Ø Hence no searching by typing /
scrolling / finding / sorting / reading ( interactions with screen )
Ø All our interactions with
outside world would be “ Voice-based
“ – as these were, before written words arrived
Ø Devices ( for interaction ) will
not be limited to Alexa / Google Assistant. IoT ( Internet of Things ) will
convert any piece of hardware into an interface ( watches – glasses – pendants –
furniture – appliances etc )
Ø Next > “ Internet of Things “
will morph into “ Internet of Senses “ ( not
merely “ Text to Speech “ / “ Speech to Text “, but even “ Speech to Smell “ and “ Text to
Taste “ .. fully fungible interactions )
====================================================
AREAS WHICH WILL WITNESS THIS REVOLUTION :
Ø > Govt Services ( as mentioned in news ) / UMANG / I
SIN > < U SIN
Extract :
# Touching name of any department name will open a SMS message box where
the
user will type out his complaint
( in a language of his choice )
There will be option to speak-out and
record voice message, for illiterate users
Touching SEND button will transmit the complaint and within minutes,
user will
receive SMS reply
Ø > Education
Ø > Imparting SKILLS to youth, using AR/VR
headsets ( Project
ARIA of Facebook ? / Organizing
the Unorganized )
> Digital Payments ( And the Winner is…ToneTag )
Our imaginations are
the only limits to possible applications of Conversational AI
===================================================
WHICH COMPANIES
ARE MOST LIKELY TO BID FOR THIS AMBITIOUS / PRESTIGIOUS PROJECT ?
Ø Replika
Ø Oben
Ø GupShup
Ø Agara
Ø Neon Life
/ https://www.pranavmistry.com/
Ø ToneTag
===================================================
RELEVANT ARTICLES :
Conversational Artificial Intelligence Trends for 2021
Ø RingCentral
acquires Conversational AI startup DeepAffects
Ø How
Adobe is using an AI Chatbot to support its 22,000 remote workers
Ø Your New Best
Friend : An AI Chatbot
Ø Google
says its Chatbot is capable of near-human converation
Ø Conversational AI, Virtual Assistants and Bots
Why are Enterprises Moving to Instant Messaging? Top Conversational AI Platforms for 2021
===================================================
Hemen Parekh / hcp@RecruitGuru.com / 02
Jan 2021
===================================================
Copied to :
Ø Vinay
Thakur / vinay@gov.in
Ø Neeraj
Kumar / neeraj@digitalindia.gov.in
Ø Akhilesh
Chandra / achandra@digitalindia.gov.in
Ø Debabrata Nayak / d.nayak@digitalindia.gov.in
No comments:
Post a Comment